Father’s Day Thoughts: How My Dad Helped Build Our Company
VANCOUVER—Father’s Day was a travel day for me this year, so this post is as close as I’m going to get to talking to my dad. That’s just as well, in a way, because I can’t think of a better way to start bringing our blog back up to date than by tracing some of [...]
A Meeting Worth Holding
At a time when conferences are cancelling, participants are staying home in large numbers, and the flavour of the month is to replace live meetings with webcasts and virtual events, there are two sure criteria that still make it essential for groups to gather in person: • A clear, immediate purpose that is best served [...]
The Right Tool for the Job
A debate has been raging over the past few days in one of my LinkedIn groups. Proponents on both sides have advanced arguments and theories, knowledgeable and otherwise, on the topic at hand. Swords have been brandished, fists shaken. It should come as no surprise that this dispute revolves around grammar—to provoke the fiercest debates [...]
Sign the Stem Cell Charter NOW (and pass the word)
Several years ago we began covering conference sessions that showcased the incredible promise of stem cells to cure a large cluster of debilitating or deadly diseases. Ever since, I’ve kept an eye out for opportunities to learn more about a research area that has become needlessly controversial, and has yet to receive the critical mass [...]
The Conference Publishers Turns 25
I still remember exactly how things unfolded on October 5, 1984, the day The Conference Publishers was born. I had been in my job for 3½ months, after reluctantly leaving Canada’s Parliamentary Press Gallery and a career in freelance journalism. I had joined a small policy consulting firm as its publications director, hoping to spend [...]
A Dynamic Dozen: The Making of a “Killer App”
Everywhere you turn these days, meeting professionals are searching for the “killer app” that will make social media and virtual technologies more an opportunity and less a threat for face-to-face events. The language of hybrid meetings, virtually unknown a year ago, is quickly gaining currency. MPI experimented with a Virtual Access Pass at its 2009 [...]
Revisions, Please
A few weeks back, a client emailed me a fairly long list of major revisions to a report I’d sent her. It took me by surprise—I’d reviewed that document myself, tinkered with it and polished it, and I thought the finished product was pretty darn good. What was she doing, sending it back? Our company [...]
Preparing for a Pandemic
At our regular staff meeting last week, we introduced a standing agenda item that will be a part of our working lives for the foreseeable future. Our COO, Woody Huizenga, unveiled an advanced draft of our pandemic preparedness plan, and summarized the best available information on what we can expect during this year’s flu season: [...]
Fight Like Hell for the Living
SAN FRANCISCO – In the week since Terri Breining announced the closure of Concepts Worldwide, the San Diego County firm she built into a meetings industry icon, I’ve been thinking about the capriciousness of a market that rewards the most arbitrary successes, while devaluing or ignoring the most genuine achievements. When we celebrate flash over [...]
Why We Don’t Upsell
When we discuss our services with prospective clients, we don’t upsell. Not ever. For some time, I felt this was a matter of basic principle, that the practice of trying to bundle a second sale on top of a first one was simply abominable. I still think it’s wrong for our kind of service. But [...]
