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Archive for September, 2008

Notes from CSAE 2008

Tuesday, September 30th, 2008

So here I am sitting in my beautiful room at the Sheraton Wall Centre, at 5:45a.m. local time, cursing the gods of time zones. I have been up for a while so I thought I would try my hand at this blogging thing.
I’m in Vancouver to attend the annual Canadian Society of Association Executives (CSAE) [...]

The Power of Informal Exchanges

Monday, September 29th, 2008

Later this week the Canadian Society of Association Executives holds its AGM in Vancouver. This year, I won’t be going. Nothing to do with the meeting, which I will be sad to miss. It’s just a scheduling issue.
But it got me thinking about why I will miss this conference and, more generally, about the value [...]

Drawing the Lines

Tuesday, September 23rd, 2008

There is nothing difficult about the concept of corporate social responsibility. It’s simply a matter of doing business in a way that respects the environment in which we live and the community in which we work.
It gets tough when we try to flesh out those easily described principles in a way that we can measure—in [...]

Tougher jobs than mine

Tuesday, September 16th, 2008

I need to make a confession.
I am a principal of a firm that is absolutely reliant on notetaking. Without people who can take really good notes and render them into prose that is tailored to the precise needs of our clients, we couldn’t do business.
The best of those people are not just capable. They love [...]

Learning to Fly Right

Friday, September 12th, 2008

Imagine an industry that shows a cumulative net loss after decades of operation. Its main business model is a poster child for showing MBA students the strategies they should avoid at all costs.
Imagine that this industry generates a large share of the greenhouse gases that cause climate change.
Factor in that industry’s acute vulnerability to rising [...]

Dinosaur Economics

Wednesday, September 10th, 2008

The power of the Internet is partly about the unexpected connections that help people share knowledge and build community, often in ways that make services more affordable and environmentally friendly.
In meetings, we’re just scratching the surface of what might be possible online. Not simply to try and replace live meetings with virtual ones, or print [...]

What do you do?

Wednesday, September 3rd, 2008

Last month, a hyperkinetic speaker named Douglas Rushkoff told a roomful of MPI members at the World Education Congress in Las Vegas that “the problem with outsourcing is that the thing you do is no longer the thing you do.”
Rushkoff illustrated his point by noting that during the tainted dog food crisis earlier this year, [...]

‘People Will Still Have to Meet…’

Monday, September 1st, 2008

The fact that he came over to chat had very little to do with me.
I was sitting on the patio at Bridgehead Trading, the funky, fair trade coffee shop that serves as an informal meeting room and home-away-from-home for our office two blocks away. One of the counter staff came over to visit with Maydeleh, [...]